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Troubleshooting
34 www.kodak.com/go/support
Nothing happens
when you try to
print (from docked
camera)
■ Camera may not be properly seated on connector. Reseat the
camera on the printer dock (page 10).
■ Re-establish the connection: remove, then reseat the camera
on the printer dock.
■ Make sure there is at least one picture in the camera’s
internal memory or camera card.
Nothing happens
when you try to
print (from Kodak
8-in-1 card reader)
NOTE: Other Kodak USB card readers may work with the printer dock,
however card readers made by manufacturers other than Kodak
are not supported.
■ Check the USB connections from the Kodak 8-in-1 card
reader to the printer dock (page 15).
■ Re-establish the connection: disconnect, then reconnect the
USB cable from the card reader to the printer dock.
■ Make sure a camera card is inserted and that there is at least
one picture on the camera card.
Nothing happens
when you try to
print (from
PictBridge device)
■ Check the USB connections from the PictBridge device to the
printer dock (page 15).
■ Re-establish the connection: disconnect, then reconnect the
USB cable from the PictBridge device to the printer dock.
■ Make sure there is at least one picture in the PictBridge
device’s internal memory or memory card.
Nothing happens
when you try to
print (from
computer)
■ Check the USB connections from the printer dock to the
computer (page 21).
■ Close all open software applications. Disconnect then
reconnect the USB cable from the printer dock to the
computer (page 21).
■ Make sure Kodak EasyShare software is installed (page 18). If
you chose Custom installation, make sure the printer dock
driver is installed.
■ Make sure your computer meets the minimum system
requirements (page 18). Upgrade your system if necessary.
■ Uninstall, then reinstall Kodak EasyShare software (page 18).
■ Access the printer menu for your system. Remove check
marks next to Pause Printing and Offline, if checked.
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