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8 Getting help
Helpful web links
Software help
Click the Help button in the Kodak EasyShare software.
Telephone customer support
If you have questions concerning the operation of the printer dock, software,
or camera, you may speak with a customer support representative.
Before you call
Have the printer dock or camera connected to your computer. Be at your
computer, and have the following information available:
Help with your printer dock www.kodak.com/go/printerdock
Help with Windows operating system
and working with digital pictures
www.kodak.com/go/pcbasics
Download latest printer dock
software, firmware and drivers
www.kodak.com/go/printerdockdownloads
Get support for docks, cameras,
software, accessories, more
www.kodak.com/go/support
To purchase a full range of digital
camera and dock accessories
www.kodak.com/go/accessories
Register your printer dock www.kodak.com/go/register
View online tutorials www.kodak.com/go/howto
■ Computer model
■ Operating system
■ Processor type and speed (MHz)
■ Amount of memory (MB)
■ Amount of free hard disk space
■ Version of Kodak EasyShare software
■ Camera and printer dock serial numbers
■ Exact error message you received