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Symptom Cause Remedy
White/Black lines and
bands
0951o222
Scratched PC drum Replace the drum cartridge.
Defective print head
Replace the print head unit.
Replace the master board (PWB-
A).
Replace the controller control
board.
Offset image
0951o219
Defective fusing roller Replace the fusing roller.
Faulty image transfer roller
Replace the Second image trans-
fer roller.
Replace the image transfer belt
unit.