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2 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next >
> Clear the jam, press OK > .
[x]‑page jam, remove tray 1 to clear duplex. [23y.xx]
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
1 Pull the tray completely out of the printer.
Clearing jams 171