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Diagnostic Information 2-42
4059-XXX
Operator panel displays 260 Paper Jam after attempted feed but
before envelopes are put in the hopper OR the operator panel
continues to display "Load Envelopes" after envelopes are placed
in the hopper.
Service Tip: The kick rolls rotate during the attempted feed cycles.
FRU Action
1 Envelope Out Hopper
Sensor Flag
Check the envelope out sensor flag
for damage, correct installation and
operation. If incorrect, repair or
replace the flag.
2 Envelope Out Hopper Input
Sensor
Check the sensor to make sure it is
installed correctly and the sensor
cable is properly connected to the
envelope system board. If correct,
perform the Envelope Feed Sensor
Test to check both the sensor and
flag. If the test fails, remove any
envelopes in the hopper, turn the
printer off and disconnect J3 from
the system board.Turn the printer on
and check the voltage at J3-3 on the
system board. The voltage
measures approximately +5 V dc. If
incorrect, replace the envelope
system board. If correct, replace the
input sensor assembly.