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37 Insufficient
Memory
The printer memory is full and cannot
continue processing current print jobs.
•Press Go to clear the message and
continue the current print job. The printer
frees memory by deleting the oldest held
job and continues deleting held jobs until
there is enough printer memory to
process the job.
•Press Stop to clear the message without
deleting any held jobs. The current job
may not print correctly.
•Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Delete fonts, macros, and other data
in printer memory.
– Install additional printer memory.
Note: The messages 37
Insufficient Memory and Held
Jobs may be lost alternate on the
display.
See also: Holding a job in the printer;
Held Jobs May Be Lost; Held Jobs May
Not Be Restored
38 Memory Full
The printer is processing data, but the
memory used to store pages is full.
•Press Go to clear the message and
continue printing the job. The job may
not print correctly.
•Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Simplify the print job by reducing the
amount of text or graphics on a page
and deleting unnecessary
downloaded fonts or macros.
– Install additional printer memory.
See also: Canceling a print job
39 Complex Page
The page may not print correctly
because the print information on the
page is too complex.
•Press Go to clear the message and
continue printing the job. The job may
not print correctly.
•Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Reduce the complexity of the page by
reducing the amount of text or
graphics on the page and deleting
unnecessary downloaded fonts or
macros.
– Set Page Protect to On in the Setup
Menu.
– Install additional printer memory.
See also: Setup Menu
4<x> Unsupported
Firmware Card
The printer detects an unsupported
version of firmware on the installed
firmware card.
• Turn the printer off, and then press and
hold Go while turning it on. The printer
reads the code on the system card and
bypasses the code on the firmware card.
• Remove the firmware card.
See also: Setup Guide
Message What this message means What you can do