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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723
Issue 6
December 1999
Hospitality Operations
53Front Desk Operations
The Announcements circuit pack has the following recording time limit based on
the sampling rate used:
■ 8 minutes, 32 seconds at 16 KHz
■ 4 minutes, 16 seconds at 32 KHz
■ 2 minutes, 8 seconds at 64 KHz.
For the Speech Synthesizer circuit pack, perform the following:
1. At a telephone, enter the Verify Wakeup Announcements feature access
code _____.
2. Press the
1 or 2 button.
■ Listen to the announcement. There may be a short delay before you
hear the announcement.
3. If the wakeup announcement is absent, distorted, inaudible, or defective in
any way, contact your system administrator to correct the problem.
Automatic Selection of DID Numbers for
Guest Rooms
Automatic Selection of Direct Inward Dialing (DID) Numbers for Guest Rooms
allows you to give guests, upon check-in, phone numbers that provide direct dial
access to their room. The switch automatically chooses a number from a rotating
list of available DID numbers to be assigned to a guest’s room. This provides a
measure of privacy to your guests because providing the phone number does not
give away the room number.
Callers would use a 7- to 10-digit number from outside of the hotel. For calls from
inside the hotel, the callers would use either the room/extension number or the 2-
to 5-digit DID number.
For example, when a check-in is done from the switch (via the
CHECK-IN button on
the console) or remotely via a Property Management System (PMS) system, the
switch assigns a DID number to the checked-in room from a list that is assigned at
the switch. All calls made to the DID number are directed to the room as if the
room was called directly.
NOTE:
The following process presumes you have established a dial plan and
administered all DID numbers to their extensions (on the Station
screen) as XDID station types.