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Solving Problems with Printing Quality 115
Part of image
is missing.
The media is moist from
humidity.
Remove the moist media and replace it with dry media.
Media with specifications not
covered by the printer war-
ranty is being used.
Use media that is covered by the printer warranty.
The toner cartridge is
defective.
Remove the toner cartridge and check for damage.
If necessary, replace it.
The OPC drum cartridge is
damaged.
Remove the OPC drum cartridge and check for damage.
If necessary, replace the entire drum kit.
Image is too
dark.
The toner cartridge is
defective.
Remove the toner cartridge and check for damage.
If necessary, replace it.
The OPC drum cartridge is
damaged.
Remove the OPC drum cartridge and check for damage.
If necessary, replace the entire drum kit.
Dark tones
are uneven.
The toner in the toner car-
tridges is uneven.
Remove the toner cartridges and gently rock them five or
six times to redistribute the toner. Then, reinstall the car-
tridges.
The OPC drum cartridge is
damaged.
Remove the OPC drum cartridge and check for damage.
If necessary, replace the entire drum kit.
Symptom Cause Solution