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9.
SERVICE AND SUPPORT INFORMATION
If problems persist after you check this manual, you can contact your dealer or
consult the technical service below:
For driver and hardware questions, please send an e-mail (Containing detailed
descriptions of the problem you come upon, the hardware and software
environment of your system) to the following address:
support@meaust.meap.com
For free driver updates, product information and news release, please visit the
following web address:
http://www.mitsubishi-electric.com.au
For questions on using the bundled application, please consult the following web
addresses:
http://www.ulead.com (Photo Express)
http://www.abbyy.com (FineReader)
Packing Directions
To avoid possible damage during transportation, please follow these guidelines
when repacking your scanner before moving it or returning it for service. Mitsubishi
Electric Australia cannot be held responsible for any damage that may occur during
shipping:
1. Lock the scanner: you can find the lock on the bottom of the scanner and on
the overhead transparency scanning module.
2. Use the original shipping container and packing materials for
repacking.
3. Send only the scanner and other hardware required for the repair.