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Trouble Shooting
Occasionally, your machine encounters some trouble transmitting or receiving docu-
ments. When it does, it alerts you with an alarm. You can identify the problem with
LCD
messages and printed check messages and error reports, explained in the follow-
ing pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of
these two problems occur:
• Trouble transmitting or receiving
• The machine is out of paper
LCD error messages
If a message not listed here is displayed, take corrective action by following the
instructions in the message.
What you see on the
LCD
What it means/What to do
# of stored page: XXX During scanning of the document, the memory
Keep these pages? overflowed. Press [YES] to tell your fax to keep
as many pages in memory as possible, or press
[NO] to delete from memory all pages stored
during this operation (but not previous opera-
tions).
1 location or less You tried to enter too many forwarding numbers
for fax forwarding through the numeric keypad.
You can enter up to 201 forwarding numbers by
using one-touch key, speed dial number, group
number and numeric keypad, but you can enter
only 1 location by using numeric keypad (see
pages 2.23–2.24).
What you see on the
LCD
What it means/What to do
30 locations or less You tried to enter too many numbers for broad-
cast through the numeric keypad.
You can enter up to 230 numbers for broadcast
using one-touch keys, speed dial numbers or
group numbers, however you can enter only 30
locations by using numeric keypad.
Press [Cancel] to delete the extra numbers and
then try again.
Already stored You tried to enter a same fax (or phone) number,
department code or sub-address which is
already entered in your machine.
Enter a different fax (or phone) number, depart-
ment code or sub-address.
Box in use You tried to erase a F-Code box which contains
at least one document.
Erase the document(s), then try again.
Call for service The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn’t resolve the
problem, call your authorized Muratec dealer or
Muratec Customer Support.
Carriage error The mirror carriage of your machine has become
inoperable. Call your authorized Muratec dealer
or Muratec Customer Support.
Check # of documents You placed fewer pages into your fax machine
than you indicated in your page-numbering set-
ting (see page 2.21). Carefully recount the pages
in your document, then retry the transmission,
being sure to enter the correct number of pages if
you use the page-numbering function.
4.1
Troubleshooting