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214 Upgrades
553-3001-358/555-4001-135 Standard 02.00 July 2006
Keycodes are not required for the following:
• backup and restore operations
• application patching/bug fix
Nortel Networks provides the customer with a keycode to enable
installation of any required upgrade. Enter the keycode using the
Command Line Interface from the local maintenance port on the ICB
card. The keycode is 24 characters long; enter it in three sets of eight
digits each called keycode1, keycode2, and keycode3.
Planning for an upgrade
When preparing for an upgrade, consider the following items:
• Always back up the site data, before beginning an upgrade.
• Upgrades from any release require new hardware.
• When adding the Microsoft Outlook GUI functionality, the ICB
Administrator must coordinate with the Microsoft Outlook
Administrator. Also, the user community needs to be informed.
Managing the user community during an upgrade
An important part of planning an upgrade is managing the user
community. Table 57 lists items that will impact the user community
during an upgrade to ICB Release 4.
Table 57
User community upgrade considerations
Item Description
BUI access Users need to know how to reset their browser to access the ICB and
when to do that. This is required because the address they previously
used in the browser to access ICB had an extension of ICB.htm. Users
need to remove the extension.