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Executive Series 2426 Printer Family User’s Guide
Contents • 13
List of Messages...............................................................................522
Repeating Asterisk (*) Symbol ........................................................526
Paper Jams.............................................................................................527
Clearing ...........................................................................................527
Check the paper tray..................................................................528
Check behind the front cover ....................................................529
Check the transfer belt...............................................................530
Check behind the rear cover......................................................531
Check the fuser unit...................................................................532
Check the paper separator .........................................................534
Check the duplex unit................................................................535
Check additional paper trays.....................................................537
Examples of Paper Jams...................................................................538
Paper jams are frequent.............................................................538
More than one sheet feeds at a time..........................................538
Paper curls.................................................................................538
Paper feeds at an angle..............................................................538
Printer does not print after jam is cleared.........................................539
Print Quality Problems..........................................................................540
Stripes: White..................................................................................540
Stripes: Black...................................................................................540
Blurred letter edges...........................................................................541
Faded Output ....................................................................................542
Shading on unprinted sections..........................................................543
Toner rubs off the output..................................................................543
Output is garbled or incorrect...........................................................543
Parallel Interface Problems ...................................................................544
Parallel Transmisssion Mode ...........................................................544
Cannot configure for parallel connection.........................................545
Output is garbled or incorrect...........................................................546
USB Problems.......................................................................................547
Cannot configure for USB connection .............................................547
Cannot print......................................................................................548
Application Error...................................................................................549
General Protection Fault........................................................................549
Paper Size Change request....................................................................550
Printer does not go online......................................................................551
Printer makes a strange noise................................................................551
Printer takes a long time to start printing..............................................552
Printing is slow......................................................................................553
Printing does not start............................................................................553
Printing cancels .....................................................................................553