Filter
Top Products
Executive Series 2426 Printer Family User’s Guide
Troubleshooting • 543
Print Quality Problems
Shading on unprinted sections
Toner rubs off the output
Output is garbled or incorrect
Possible cause Remedy
Paper has been affected
by static electricity.
Store paper within specified temperature and humidity
levels.
See Paper (Media) : “Recommendations” on page 74.
Paper is too thick. Use recommended paper.
See Paper (Media) : “Recommendations” on page 74.
Toner is low. Change toner cartridge.
See “Changing the Toner Cartridge” on page 498.
Possible cause Remedy
Media Weight and Media
Type settings may not be
appropriate.
Set the value of media weight to the next heaviest
one.
See Paper (Media) : “Weight and Type” on page 70
Packing materials were left
on the fuser when it was
installed.
Careful! Fuser may be HOT!
Open the top cover and check to be sure that all the
packing materials were removed from the fuser.
To remove the fuser, see “Changing the Fuser” on
page 514.
Possible cause Remedy
Possible mismatch on
parallel connection
between computer and
printer.
Change parallel transmission mode.
See “Parallel Interface Problems” on page 544.