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Executive Series 2426 Printer Family User’s Guide
Troubleshooting • 551
Printer does not go online
Printer makes a strange noise
Possible cause Remedy
Bad connection Turn off the printer. Disconnect the power cable.
Reconnect power cable. Turn on the printer.
If this does not clear the fault, call for service.
Possible cause Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
There are scraps of paper
or other foreign matter
inside the printer.
Check the inside of the printer and remove any such
objects.
The top cover is not firmly
shut.
Press the left and right sides of the top cover.