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11. Help
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For assistance, please visit http://www.panasonic.com/help
11 HelpError Messages
11.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the
confirmation and journal reports (page 43).
Message Code Cause & Solution
Communication Error 40-42
46-72
FF
L A transmission or reception error occurred. Try
again or check with the other party.
43
44
L A line problem occurred. Connect the telephone line
cord to a different jack and try again.
L An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 60).
Document Jammed ----- L Remove the jammed document (page 100).
Error-Not Your Unit 53
54
59
70
L A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
Junk Fax Proh. Reject ----- L The junk fax prohibitor feature of this unit rejected
fax reception.
Memory Full ----- L The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 16) or remove the jammed paper
(page 95).
L If feature #442 is set to “Always” (page 62), check
the connection between the computer and the unit.
L If feature #448 is set to “On” (page 62), the memory
is full of received documents. View, print or save the
documents, and then erase unnecessary
documents (page 48).
No Document / Failed Pickup ----- L The document was not fed into the unit properly. Re-
insert it and try again.
Other Fax not responding ----- L The other party’s fax machine is busy or has run out
of recording paper. Try again.
L The other party’s fax machine rings too many times.
Send the fax manually (page 42).
L The other party’s machine is not a fax machine.
Check with the other party.
L The number you dialed is not in service.
Pressed the ‘Stop’ key ----- L{Stop} was pressed and fax communication was
canceled.
The cover was opened ----- L The front or left cover was opened. Close it and try
again.
OK ----- L Fax transmission or reception was successful.