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Error Messages
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COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PC FAIL OR BUSY
PRESSED THE STOP KEY
TOP COVER WAS OPENED
FRONT PANEL WAS OPENED
OK
41–72
FF
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54, 59
70
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≥A transmission or reception error occurred. Try again or check
with the other party.
≥The document is jammed. Remove the jammed document
(p. 116).
≥A sheet of paper was inserted from the paper tray while
scanning the document. Remove the paper from the paper tray.
≥A transmission or reception error occurred because of a problem
with the other party’s fax machine. Check with the other party.
≥The document was not received due to memory being full.
≥The document was not fed into the unit properly. Reinsert the
document and try again.
≥The other party’s fax machine was busy or ran out of recording
paper. Try again.
≥The document was not fed properly. Reinsert the document and
try again.
≥The other party’s fax machine rings too many times. To send a
fax manually, dial the number, confirm the fax tone, and press
(START/SET/COPY).
≥The other party’s machine is not a facsimile. Check with the
other party.
≥The number you dialed is not in service.
≥The PC cannot control the fax functions. The printer cable is not
connected correctly, or the software is not running on the PC
(p. 82–85).
≥(STOP) was pressed and fax communication was canceled.
≥The top cover was opened. Close it and try again.
≥The front panel was opened. Close it and try again.
≥Fax communication was successful.
Communication message
Error
code
Cause & Remedy
Reports!
If your unit cannot send a fax, check the following.
—The number you dialed is correct.
—The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and journal
reports (p. 50, 51).