Filter
Top Products
95
Troubleshooting
and Routine Care
For Assistance, Call 1-800-435-7329
» Error code for “Scanner not ready.” status:
Document feed:
When this digit is “1”, the document is not fed into
the unit properly. Reinsert the document.
Document jam:
When this digit is “1”, the document is jammed.
Remove the jammed document (p. 98).
Cover open:
When this digit is “1”, the top cover is open. Close it.
For example:
If “1” appears in the 8 digit code, see the corresponding instructions and solve the problem.
e.g. When “Scanner not ready. Error code=00010000” is displayed on the Status Log window:
Cause & remedy—The top cover is open. Close it.
0 0
00 0