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1.
Access VersaCam using Netscape by addressing the
camera's assigned IP address (e.g.,
http://168.192.1.1/)
2.
Set up the VersaCam Plug-in using the Netscape
Smart Update
The VersaCam plug-in for Netscape is stored and downloaded from the VersaCam itself.
Accessing the camera, Netscape can download and install the plug-in quickly and easily.
When a user connects to the VersaCam for the first time or has an older version of the
VersaCam plug-in, the user must download the current plug-in by selecting "Download
VersaCam Plug In Now!" from the Login menu. Then the user must click "Grant" to accept
the VersaCam certificate and then select the "Install" button.
• Q: How can a user view VersaCam images when using Internet Explorer?
A: If a user wants to see the real-time VersaCam images using the IE (Explorer) browser, it is
first necessary to install the VersaCam plug-in and to have installed a current version of the
Active-X control for the Explorer Browser. The plug-in is used only for server-push mode,
and the Active-X control is for the live image viewer.
If the Active-X control is not installed in your system, or is an old version, the installation of
the Active-X control will occur automatically when an attempt is made to run it by the
application. All the user needs to do is click on "Yes" when the PC asks whether it is to install
it. If Explorer is to be used, we recommend version 4.0/5.0 or above.
When you access a VersaCam for the first time, or you access another VersaCam that is
running on a higher level of internal software, your PC will note this and ask if you wish to
install the Active-X control.
• Q: What is to be done when the Active-X Control does not install properly?
A: Occasionally, the VersaCam IC Series Active-X control program is installed improperly
due to the configuration of some computers. In this case, the user may not see the VersaCam
image on the screen or will see the message "No Video Input" in the image area. To solve this
problem, the user should remove and attempt to reinstall the VersaCam Active-X control
program as follows:
Remove the VersaCam control program by clicking the right mouse button and selecting the
'Remove' menu. For a PC that uses Windows 98, the program is installed in the directory
C:\windows\Downloaded Program Files. For a PC running Windows NT or 2000, it is in
the directory C:\winnt\Downloaded Program Files. Then, access the VersaCam again
by its IP address and install the Active-X control program.
If you do not see video even though you have performed the above-mentioned process, first
assure that the camera can be viewed from another PC or browser before attempting to further
troubleshoot the problem.
VersaCam IC-360 User’s Guide
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