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1.
The problem is that the user's PC does not contain
the Winsock2 library. Download the Winsock2
library, which is available on numerous public sites.
2.
Install it into your system, and then rerun your web
browser.
• Q: I can't see the images in the VersaCam Java Applet view page. I am using the
Netscape browser on a Macintosh computer.
A: You need to install MRJ (Macintosh Runtime for Java) and MRJ Plugin for your Netscape
browser. Please take the following steps for installing them:
1.
Go to http://www.apple.com/java/ and download MRJ
v2.2.4.
2.
Delete the existing MRJ package's folder
("root/Apple Extras/Mac OS Runtime for Java”)
if it exists.
3.
Install the MRJ package downloaded from step 1.
(Refer to the Apple's Java site for detailed
information.)
4.
Go to http://www.mozilla.org/oji/MRJPlugin.html and
download the Netscape MRJ Plugin.
5.
Refer to the installation procedure at the Mozilla
web site.
6.
Try again to see images in the VersaCam Java
Applet view page after installing Netscape's MRJ
Plugin.
• Q: I can't automatically download the Plug-in/ActiveX Control for the VersaCam.
What's wrong?
A: Basically, the Plug-in for Netscape browser and the ActiveX control for Internet Explorer
are designed to be downloaded and installed automatically on the user's computer. But, for the
Netscape Plug-in, if the Netscape browser can't support the SmartUpdate function, the
automatic installation after downloading may fail. In case of ActiveX Control, if the IE
browser's version is less than v4.0 or the registry information of system is corrupted, it may
not automatically download and install on your computer. There are many situations that may
prevent the control from to be installed automatically because the modern computer system is
very complex in its configuration and applications. So, for getting around such problems with
the installation of Active-X controls, we have prepared a manual installation program for
VersaCam Plug-in/ActiveX control. Please try to use that program.
1.
Download the manual installation program at
http://www.versacam.com
.
2. Set up the manual installation program.
VersaCam IC-360 User’s Guide
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