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SV60890 Rev. G 9-3
DM500™and DM550™ Digital Mailing System Operating Guide
Tape
Maintenance
Tape maintenance consists of installing a new tape roll.
The DM500™ and DM550™ systems uses adhesive tape. A red stripe
appears along its edge approximately 22 inches from the end to indicate
a low tape condition. Replace the tape when the stripe appears. To order
new tape, refer to Chapter 11, Supplies and Options in this guide.
CAUTION: If you do not use Pitney Bowes supplied tape, you
will not be able to determine when the tape is running out and
this may cause a jam.
The red stripe on the tape notifies you that you are running low
on tape. There is also a black stripe that tells the machine when
it is out of tape. When the system detects the black stripe on
the tape it stops the machine. At this point there is still a small
amount of tape on the roll.
If you install a new roll before the system actually runs out of tape, go to
Tape is still on roll below. If the system runs out of tape and the message
“Out of Tape” appears on the display, go to Tape has run out in this sec-
tion.
Tape is still on roll
1. When you see the red stripe on the tape, go to the Tape Maintenance
screen:
a.) Press the Menu key.
b.) Select Maintenance.
c.) Select Load Tape.
d.) Select Unload Tape.
Open the feed cover and remove the tape roll. The interior of the
DM500™ (and DM550™) system is shown in the figure below.
Tape Roll
Feed Cover Open