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SV60890 Rev. G 9-13
DM500™and DM550™ Digital Mailing System Operating Guide
Printer
Maintenance
The printer components, consisting of the printer nozzle, ink cartridge and
printhead, require minimum maintenance to ensure clean, clear meter im-
prints on your mail.
If the print quality deteriorates and you cannot improve it with the proce-
dures in this chapter, contact the Pitney Bowes Help Desk. Refer to the
Pitney Bowes Contact Information List at the front of this guide for the
phone number.
Printing a Test
Pattern
You can print a test pattern to check the quality of the meter imprint with-
out spending any of your postage funds.
To print a test pattern:
1. From the IntelliLink® Control Center, press the Menu key.
2. Select Maintenance.
3. Select Print Test Pattern.
4. The “Print Test Pattern” screen appears and prompts you to “Press
Tape or print an envelope”.
5. Load an envelope on the feed deck and press Start, or press Tape to
print on a tape.
6. Once the test pattern prints, the system asks you if the test pattern
printed correctly.
If the test pattern looks like the sample shown here, press the Yes,
Lines are unbroken screen key. Go to step 10.
If the test pattern has missing or incomplete lines as shown here,
press the No, clean the print nozzle screen key. Go to step 7.
7. The “Cleaning Print Nozzle” screen displays until the cleaning opera-
tion completes.