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SV60890 Rev. G 4-7
DM500™ and DM550™ Digital Mailing System Operating Guide
4. Adjust the thickness adjustment knob to adjust
for envelope thickness. For thicker pieces of mail
(3/8” to 5/8”), or mail containing several inserts,
use the thick mail setting. For mail containing
only single inserts, or for postcards, use the nor-
mal mail setting. Refer to the figure on the right.
To pick a setting, turn the knob to the arrow lo-
cated on the feed cover.
About
Running Mail
continued
Thick mail setting
Normal mail setting
About
Printing
Postage
Tapes
Print postage tapes for:
• Packages
• Onion skin/airmail type envelopes
• Tyvek® envelopes
• Envelopes that are thicker than 5/8”
• Any pieces of mail that are outside the limits specified for mailing ma-
terials - see Appendix C, Specifications in this guide for details.
You can request up to 50 tapes at a time. The tapes exit into the stacker.
The DM500™ and DM550™ system is designed to use a special pressure
sensitive adhesive tape made exclusively for it.
WARNING! Use only fresh rolls of Pitney Bowes tape to avoid
distortion or jams in the mechanism and possible loss of
postage.
• To print one tape, you simply press the Tape key instead of placing
mail on the feed deck.
• To print more than one tape, use the numeric keys to type in the num-
ber of tapes you want, then press the Tape key. The tapes exit into the
stacker on the right side of the mailing system.
NOTE: Do not lift any of the covers on the mailing system while the tape is
printing or the system will stop printing, cut and eject the tape.
5. If you are doing a large mail run, verify that you have sufficient funds
in your postage meter. If you get the message “Low Funds” appearing
in the display, make sure you can complete the mail run with the funds
you have. If you do not have enough funds, see Adding Postage in
Chapter 6 in this guide.