Polycom Version 8.4 Server User Manual


 
IVR Services
Polycom®, Inc. 420
Conference IVR Service Properties - General Voice Messages
Message Type Description
Blip on Cascade Link Indicates that the link to the cascaded conference connected successfully.
Chairperson Exit Informs all the conference participants that the chairperson has left the
conference, causing the conference to automatically terminate after a short
interval.
Note: This message is played only when the Requires Chairperson option is
selected in the Conference Profile - IVR dialog box.
Chairperson Help Menu A voice menu is played upon a request from the chairperson, listing the
operations and their respective DTMF codes that can be performed by the
chairperson. The playback can be stopped any time.
Note: If you modify the default DTMF codes used to perform various operations,
the default voice files for the help menus must be replaced.
Change Chairperson
Password
Requests the participant to enter a new chairperson password when the
participant is attempting to modify the chairperson password.
Change Conference
Password
Requests the participant to enter a new conference password when the
participant is attempting to modify the conference password.
Change Password
Failure
A message played when the participant enters an invalid password, for example
when a password is already in use.
Change Passwords
Menu
This voice menu is played when the participants requests to change the
conference password. This message details the steps required to complete the
procedure.
Conference is Locked This message is played to participants attempting to join a Secured conference.
Conference is Secured This message is played when the conference status changes to Secure as
initiated by the conference chairperson or participant (using DTMF code *71).
Conference is unsecured This message is played when the conference status changes to Unsecured as
initiated by the conference chairperson or participant (using DTMF code #71).
Confirm Password
Change
Requests the participant to re-enter the new password.
Enter Destination ID Prompts the calling participant for the destination number. Default message
prompts the participant for the conference ID (same message as in the Entry
Queue IVR Service).
Note: This option is not available in SVC conferences and for SVC participants
in mixed CP and SVC conferences.
First to Join Informs the participant that he or she is the first person to join the conference.
Incorrect Destination ID If the participant entered an incorrect conference ID (in gateway calls it is the
destination number), requests the participant to enter the number again.
Note: This option is not available in SVC conferences and for SVC participants
in mixed CP and SVC conferences.