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IVR Services
Polycom®, Inc. 451
Change
Password
Failure
“The new password is invalid.” A participant
enters an invalid
password
Change_ Password_
Failure.wav
Password
Changed
Successfully
“The password has been successfully
changed.”
A participant has
confirmed a
password change
Password_ Changed_
Successfully.wav
Self Mute “You are now muted.” A participant
mutes his or her
audio
Self_Mute.wav
Self Unmute “You are no longer muted.” A participant
unmutes his or
her audio
Self_Unmute.wav
Chairperson
Help Menu
“The available touch-tone keypad
actions are as follows:
• To exit this menu press any key.
• To request private assistance,
press star, zero.
• To request operator’s assistance
for the conference, press zero,
zero.
• To mute your line, press star, six.
• To unmute your line, press pound,
six.”
A chairperson
requests the
chairperson help
menu
Chairperson_ Help_Menu.wav
Participant Help
Menu
“The available touch-tone keypad
actions are as follows:
• To exit this menu press any key.
• To request private assistance,
press star, zero.
• To mute your line, press star, six.
• To unmute your line, press pound,
six.
• To increase your volume, press
star, nine.
• To decrease your volume, press
pound, nine.
A participant
requests the
participant help
menu
Participant_Help_Menu.wav
Maximum
Participants
Exceeded
“The conference is full. You cannot
join at this time.”
A participant
attempts to join a
full conference
Maximum_ Participants_
Exceeded.wav
Request
Conference
NID
“Please enter your conference NID.
Press the pound key when complete.”
Request_ Conference_NID.wav
Default IVR Messages
Message Type Message Text When Played File Name