Polycom Version 8.4 Server User Manual


 
IVR Services
Polycom®, Inc. 421
18 Click the Roll Call/Notifications tab.
The New Conference IVR Service - Roll Call dialog box opens.
The Roll Call feature of the Conference IVR Service is used to record the participants’ names for
playback when the participants join and leave a conference.
Roll Call announcements played upon a participant’s connection or disconnection from a conference
(Entry and Exit announcements) can be replaced by tones. These tones can be used as notification
when participants join or leave the conference but the identification of the participant is not required.
Maximum Number of
Participants Exceeded
Indicates the participant cannot join the destination conference as the maximum
allowed number of participants will be exceeded.
Mute All Off This message is played to the conference to inform all participants that they are
unmuted (when Mute All is cancelled).
Mute All On Informs all participants that they are muted, with the exception of the conference
chairperson.
Note: This message is played only when the Mute All Except Me option is
activated.
No Video Resources
Audio Only.
Informs the participant of the lack of Video Resources in the Collaboration
Server and that he/she is being connected as Audio Only.
Participant Help Menu A voice menu that is played upon request from a participant, listing the
operations and their DTMF codes that can be performed by any participant.
Password Changed
Successfully
A message is played when the password was successfully changed.
Recording Failed This message is played when the conference recording initiated by the
chairperson or the participant (depending on the configuration) fails to start.
Recording in Progress This message is played to participant joining a conference that is being recorded
indicating the recording status of the conference.
Request Billing Code Requests the participant to enter a code for billing purposes.
Requires Chairperson The message is played when the conference is on hold and the chairperson
joins the conference. For this message to be played the Conference Requires
Chairperson option must be selected in the Conference Profile - IVR dialog
box.
Self Mute A confirmation message that is played when participants request to mute their
line.
Self Unmute A confirmation message that is played when participants request to unmute their
line.
The Roll Call and Tone Notification options are disabled in SVC and mixed CP and SVC
conferences.
Conference IVR Service Properties - General Voice Messages
Message Type Description