Polycom Version 8.4 Server User Manual


 
IVR Services
Polycom®, Inc. 422
The system is shipped with two default tones: Entry Tone and Exit tone. When the Tone Notifications
option is enabled, no recording of the participant names will occur and the conference chairperson
will not be able to ask for a name review during the conference.
19 Select one of the following options to determine the announcement mode:
a To enable the Roll Call feature, select the Enable Roll Call option.
b Select Enable Tones to enable the Tone Notifications option.
The dialog box changes to display the tone notification options and all Roll Call options are
disabled. In such a case, skip to step Select the Entry Tone or Exit tone:.
c Select None to disable the Roll Call and Tone Notifications features.
If Enable Roll Call option is selected:
20 To assign the audio file to the message type, in the Message File column, click the appropriate table
entry. An arrow appears in the Message File column.
21 Click the arrow to open the Message File list and select the appropriate audio file.
If Enable Tone Notifications option is selected:
If the Roll Call option is enabled, you must assign the appropriate audio files to all message types.
Conference IVR Service Properties - Roll Call Messages
Roll Call Message Description
Roll Call Record Requests participants to state their name for recording, when they connect to
the conference.
Note: The recording is automatically terminated after two seconds.
Roll Call Joined A voice message stating that the participant has joined the conference.
Roll Call Left A voice message stating that the participant has left the conference.
Roll Call Review Played when Roll Call is requested by the chairperson, introducing the names of
the conference participants in the order they joined the conference.