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4-2
Chapter 4
Business Features Package
*Requires optional hardware and/or software. Ask your dealer for details.
System Feature Descriptions
AC15 Tie Lines
Your office can be connected to another office with a tie line. Use it to make calls to stations
in the other system. If programming allows, you can access lines in the other system to make
outside calls. Tie line calls can be put on hold, transferred and conferenced in the same way
as other outside calls. Users accessing the tie line from the other system can also get a line
in your system and make outgoing calls. These calls can be controlled by assigning a dialling
class to the tie line. Your local telephone company may use AC15 tie lines to provide DDI
service. In this case, these tie lines can be programmed to follow the DDI translation table.
Translated AC15 tie line calls have time-based routing capabilities.
Direct In Lines
Direct Dialling In (DDI)
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Door Phones
Easylink Interface
Easy Call Plus
Easy News
Easy Choice
EasySet Interface
Executive Barge-In (Override)
With Warning Tone
Without Warning Tone
Trunk Monitor or Service Observing
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Conference
Hot Desking
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Phone Interface
ISDN Service
Primary Rate Interface (PRI)
Basic Rate Interface (BRI)
Large LCD Phone Interface
Least Cost Routing
Live System Programming
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off per Station
Music on Hold—Flexible
Music on Hold—Sources
Networking (PRI / Q-SIG)
Off Premises Extensions (OPX)
Operator Group
Overflow
Operator
Station Group
Override Code
Paging
Park Orbits
Prime Line Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming—PC
Ring Modes
Time Based Routing Plans
Automatic / Manual
Holiday Schedule
Temporary Override
Ring Over Page
Single Line Connections
Speed Dial Numbers
Speed Dial by Directory
Station Hunt Groups
Station Message Detail Recording (SMDR)
SVMi-8/16 Integrated Voice Mail*
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Text Message Service
Toll Restriction
Toll Restriction Override
Tone or Pulse Dialling
Traffic Reporting
Transfer
Trunk Groups
Uniform Call Distribution (UCD)
UCD Groups
Call Statistics
Agent Statistics
Group Supervisors
Printed Reports
Universal Answer (Night Bell)
Virtual Extensions
Voice Dialling
Voice Mail – Inband Integration
Voice over IP (VoIP)
VoIP Networking
VoIP Trunk Interface (H.323/SIP)
Walking Class of Service (WCOS)
Wireless LAN Service (WLAN)