Filter
Top Products
4-8
Chapter 4
Business Features Package
Busy
This feature forwards all calls only when the station is busy on another call. The station user can make
calls as usual.
No Answer
This feature forwards calls that are not answered within a pre-programmed time. The user can make
and receive calls as usual. The timer is programmable on a per-station basis to allow for differences in
individual work habits.
Busy/No Answer
This feature allows the station user to use both types of forwarding simultaneously, provided both
destinations have already been entered in the usual manner (as described above).
Forward DND
This feature works with the Do Not Disturb feature. This allows calls directed to a station in Do Not
Disturb or One-Time Do Not Disturb mode to forward calls immediately to another destination.
Follow Me
This feature allows the user to forward all calls from another station to the user’s station, or from their
normal station to the user’s current location.
To Voice Mail
Each station may be programmed to allow or deny the ability to forward internal calls to voice mail.
When denied, valuable message time in the voice mail system can be saved.
Preset Destination
If desired this feature provides for a permanent (preset) Forward No Answer destination for each
extension. It can only be programmed by the system installer or system administrator. If a station does
not have Forward No Answer set, the call will ring this preset destination if one is programmed.
Call Hold (Exclusive)
Outside calls can be placed on exclusive hold at any keyset by pressing the HOLD key twice
during a call. Calls placed on exclusive hold can only be retrieved at the keyset that placed
the call on hold. Internal calls are always placed on exclusive hold.
Call Hold (System)
Outside calls can be placed on system hold at any station. Users may dial the access code
or press the HOLD key. Calls on system hold may be retrieved at any station.
Call Hold (Remote)
Outside calls can be placed on hold at a remote station. This feature allows calls to be
answered at one station and placed on hold at another station. This allows time for the user
to proceed to that station or allows the party that the call was intended for to have that call
placed at their station. The call or trunk key will flash at the ‘remote hold’ station.
NOTE: You cannot use system hold or remote hold for internal calls.