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Contents
Sample Keyset Displays ....................................................................................................4-37
Call Handling .........................................................................................................................................4-37
Caller ID Displays ................................................................................................................................ 4-38
UCD Displays ...................................................................................................................................... 4-39
Sample SMDR Printout...................................................................................................... 4-40
Sample UCD Report ......................................................................................................... 4-41
UCD Call Statistics ............................................................................................................ 4-42
UCD Agent Statistics ......................................................................................................... 4-44
Sample Traffic Report ....................................................................................................... 4-45
Traffic Report Overview ..................................................................................................... 4-46
Sample Alarm Report ........................................................................................................ 4-52
Chapter 5 Hotel Features ................................................................. 5-1
Features .............................................................................................................................. 5-1
Feature Descriptions ............................................................................................................................. 5-1
List of Figures
Figure 1-1 OfficeServ500 Single Cabinet System ............................................................................... 1-7
Figure 1-2 OfficeServ500 Two Cabinet System .................................................................................. 1-7
Figure 1-3 OfficeServ500 Three Cabinet System ................................................................................ 1-7
Figure 2-1 ITP-5014D Keyset............................................................................................................. 2-11
Figure 2-2 ITP-5021D Keyset............................................................................................................. 2-12
Figure 2-3 DS-5014D Keyset ..............................................................................................................2-12
Figure 2-4 DS-5021D Keyset ..............................................................................................................2-13
Figure 2-5 DS-5007S Keyset ..............................................................................................................2-13
Figure 2-6 DS-5014S Keyset ..............................................................................................................2-13
Figure 2-7 DS-5038S Keyset ..............................................................................................................2-14
Figure 2-8 ITP-5012L Keyset ..............................................................................................................2-14
Figure 2-9 DS-5012L Keyset...............................................................................................................2-14
Figure 2-10 DS-5064B AOM .................................................................................................................2-15
Figure 2-11 LCD 24B Euro Keyset........................................................................................................2-16
Figure 2-12 LCD 12B Euro Keyset........................................................................................................2-16
Figure 2-13 LCD 6B Euro Keyset..........................................................................................................2-16
Figure 2-14 6B Basic/Enhanced Model Keyset ....................................................................................2-17
Figure 2-15 DS-2100B Keyset ............................................................................................................. 2-17
Figure 2-16 DCS 48-Button AOM......................................................................................................... 2-17
Figure 2-17 iDCS Series 28D Keyset....................................................................................................2-18
Figure 2-18 iDCS Series 18D Keyset....................................................................................................2-19
Figure 2-19 iDCS Series 8D Keyset......................................................................................................2-19
Figure 2-20 iDCS 64-Button AOM.........................................................................................................2-20
Figure 2-21 iDCS 14-Button AOM.........................................................................................................2-20
Figure 2-22 Door Phone Interface Module (DPIM) and Door Phone ....................................................2-21