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4-16
Chapter 4
Business Features Package
Live System Programming
The system can be programmed from any display keyset or PC without interrupting normal
system operation. There are three levels of programming: technician (or system), customer
and station. The technician (system) level has access to all programs and can allow the
customer access to system programs as needed. Technician and customer access are
controlled by different security passcodes. Programming from a PC requires the PCMMC
program.
Meet Me Page and Answer
After a user makes a Meet Me Page, the user may remain off-hook to allow the paged party
to meet the user for a private conversation.
Memory Protection
In the event that system power is lost, all customer data contained in memory is retained by
the use of a “super capacitor” for approximately 7 days. In addition, the PCMMC computer
program may be used to produce a backup copy of the customer data. The Smart Media
card may also be used to store the system database.
Message Waiting Indications
When calling a station and receiving a busy signal or no answer, the caller can leave an
indication that a message is waiting. The message key (and keyset status indicator, if fitted)
will flash red at the messaged keyset. A single line telephone will receive a distinctive
message waiting dial tone. Five message waiting indications can be left at a station at any
one time.
Microphone On/Off Per Station
The microphone can be disabled at any keyset. When the microphone is disabled, the keyset
cannot use the speakerphone, although on-hook dialling and group listening are still possible.
Music-On-Hold (MOH)—Flexible
The system allows its music sources to be used in a flexible manner.
• Each keyset can have a designated music source for playing as Background Music
(BGM) through the keyset speaker.
• Each keyset can have a designated music source for playing to callers placed on
exclusive hold at that station.
• Each trunk can have a designated music source for playing to callers placed on hold.
This setting is overridden by some of the other settings such as station Music-On-
Hold (MOH), DDI MOH and UCD MOH.
• Each UCD group can have a designated music source to be played while a caller is in
queue.
• Each entry in the DDI translation table can have a designated music source to be
played when a caller to that DDI number is placed on hold.