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Background Music
Keyset users may choose to hear music through their keyset speakers when optional
external sources are installed. Each user may adjust this level by the use of a volume control
program at the selected keyset.
Boss/Secretary Service
See Executive/Secretary Pooling for a description of setting up and using ‘Boss’ and
‘Secretary’ keysets. The following features are also available to enhance this mode of
working.
Executive Answer Mode
You can set the response mode for each executive (boss) keyset to Ring, Automatic Answer or Voice
Announce. (See Ring Modes
in Station Features.)
Executive Status
The status of an executive can be set by the executive or the secretary. Others can verify the set
status through the Easyset application.
Divert
‘Divert’ allows an executive to automatically transfer all incoming calls to the secretary. Divert can only
be set from the keyset designated as a BOSS keyset using a programmed DIVERT key. Pressing the
key while the keyset is idle, or when a call is ringing, will transfer calls to the secretary. Pressing the
key again turns off the Divert feature.
Cadence - Integrated Voice Mail
The system can be equipped with Samsung’s proprietary integrated Cadence Voice Mail and
Auto Attendant card (CVM8A). It provides four or eight ports of voice processing (expandable
from four to eight ports). Because it is built into the system it provides such features as one-
touch Call Record, Answering Machine Emulation and Voice Mailbox Administration with
interactive keyset displays. Ask your dealer for information on Cadence.
Call Activity Display
The system will record and buffer all call activity. With a Call Activity Display (CAD) key, the
system will display a “snapshot” of the following information:
• The maximum number of ports that have been used
• The maximum number of trunks that have been used
• The maximum number of stations that have been used
• The current number of ports in use
• The current number of trunks in use
• The current number of stations in use
Call Costing
The system provides programmable call costing tables to calculate the cost of incoming and
outgoing calls. Rates are calculated by the number dialled, and may include surcharges.
Display keysets can be set to show the call duration timer or the call cost. The SMDR report
will show either the call duration or the call cost depending on the station selection. The
relevant portion of the cost for a call handled by multiple stations will be allocated to each
station.