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Background Music
Keyset users may choose to hear music through their keyset speakers when optional
external sources are installed. Each user may adjust this level by the use of a volume control
program at the selected keyset.
Busy Station Callback
When reaching a busy station, callers may request a callback by pressing one key or dialling
a code. The system rings the caller back when that station becomes idle. A system-wide
maximum number of callbacks, including busy station and busy trunk, are allowed at one
time as follows:
‘S’ and ‘M’ = 100
‘L’ = 500
Busy Station Indications (or Busy Lamp Field, BLF)
DSS/BLF keys may be assigned to any keyset or add-on module. These keys will be off
when the station is idle, light red when that station is in use and flash distinctively when that
station is in DND mode.
Call Forwarding
Station users can forward internal and outside calls to other destinations using the following
options (refer to System Features
for full descriptions):
O immediately (Forward All)
O when busy (Forward Busy)
O if not answered in a programmable time (Forward No Answer)
O if either busy or not answered in a programmable time (Forward Busy/No Answer)
O when in Do Not Disturb (DND) mode (Forward DND)
These forward destinations can all be different. Once a destination has been programmed, it
can be turned on and off with a programmable key. Forward All takes priority over Busy and
No Answer conditions.
An additional option called Follow Me is available. This option allows a station user to set a
Forward All condition from their normal station to a remote station while at the remote station.
To display the Follow Me condition, the TRANSFER (or TRSF) key lights steady red at the
station that is forwarded. The TRANSFER (or TRSF) key also lights if Forward All is set and
no key is programmed for Forward All.
Each outside line may be programmed to either follow or ignore station call forwarding. A per-
station option controls whether internal calls forward to voicemail or not. Single line
telephones must have the system administrator program this feature for them.
Call Log
A display keyset user can review a list of up to 50 numbers containing the most recent
incoming calls to the keyset and external telephone numbers dialled from the keyset. The
numbers can be viewed, stored and/or dialled using the associated soft keys.