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7.6
Troubleshooting
Tips for Avoiding Paper Jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If jams do occur, follow the
steps outlined in “Clearing Jams” starting on page 7.1. If jams occur
frequently, make sure that you are following these preventative tips:
• Follow the procedures in “Loading Paper” on page 1.13 to load paper
properly. Make sure that the adjustable guides are positioned correctly.
• Do not overload the paper. Up to 150 sheets can be loaded in the
paper input tray at a time and the manual paper feeder holds only one
sheet at a time.
• When you pull the paper input tray out of the machine for loading
paper or clearing jam, you must slide the tray into the machine
completely until it locks in place. If you fail, it may cause a paper jam.
• Envelopes with self-stick adhesives may cause wrinkling, creasing, or
even jams and may even damage your machine.
• Fan stacks of labels or transparencies before loading them into the
paper input tray. If jams occur when using the paper input tray, try
feeding one sheet at a time in the manual paper feeder.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper sizes in the paper input tray.
• Use only recommended print media.
• Make sure that the recommended print side is facing up when loading
it in the paper input tray.
• Keep print media stored in a suitable environment.