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7.9
Troubleshooting
Symptom
The machine is not working,
there is no display and the
buttons are not working.
Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.
No dial tone.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall by plugging in
another phone.
The numbers stored in the
memory do not dial correctly.
• Make sure that the numbers are stored in the memory
correctly.
• Print a Phonebook list. See page 4.32.
The document does not feed
into the machine.
• Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
• Make sure that the cover is firmly closed.
You cannot receive faxes
automatically.
• The FAX mode should be selected.
• Is there paper in the machine?
• Check if the display shows ‘MEMORY FULL.’
Your machine will not send
anything.
• Make sure that the document is loaded face down.
• ‘TX’ should show up on the display.
• Check the other machine you are sending to, to see if
it can receive your fax.
Your machine cannot receive
faxes manually.
• Did you hang up the handset of the external telephone
before you pressed Start/Enter?
Fax Problems
Paper Fax Problems