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3.5
Troubleshooting
Error Messages
Display Meaning
CHECK CARTRIDGE
PLEASE INSTALL
Print cartridge is not installed properly.
DOCUMENT JAM
INK LOW
The document you are sending has jammed in the feeder. Clear
the document jam. See page 3.2.
The print cartridge has run out of ink. Install a new print
cartridge.
3 Troubleshooting
LOAD DOCUMENT
You have tried to send a fax and there is no document loaded
into the machine.
MEMORY FULL
The memory has become full. Either delete unnecessary
documents stored in memory. Send your document when the
memory is clear, or you can split the document into smaller
parts.
NO ANSWER
The other machine has not answered after all your attempts to
redial. Or, the other machine does not press Start when you are
waiting to send or receive a fax.
NO. NOT ASSIGNED
There is no number stored for the One-Touch button or 2-digit
Speed number you chose.
NO PAPER
The Fax machine is out of paper. If the paper runs out while
printing a fax, the machine restarts fax printing when you load
more paper.
PAPER JAM
Paper jammed during printing. Clear the paper jam (see page
3.3) and press the Stop button.
POLLING ERROR
The machine you want to poll is not ready to answer your poll.
The person you are polling should have loaded their fax
machine with a document.
Also, this message appears when you set up to poll another fax
machine with an incorrect Poll Code.
RETRY REDIAL?
The machine is waiting to automatically redial another fax
number that was busy.
SEND ERROR
Your fax has not gone through successfully. Try again.