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3.6
Troubleshooting
Fixing Problems
Your problem may be listed on page 3.5 in the ÔError MessagesÕ
section. Below are other problems you can solve yourself. If not,
call the service company shown on the ÒGuarantee.Ó
Fax Problems
Symptom
The machine is not working,
there is no display and the
buttons are not working.
Cause and Solution
¥ Unplug the machine and plug it in again.
¥ Check that your AC socket is live.
No dial tone.
¥ Check the handset is connected properly.
¥ Check the phone socket in the wall by plugging in a phone.
The numbers stored in the
memory do not dial correctly.
¥ Make sure that the numbers are stored in memory correctly.
¥ Print a Telephone Number List. See page 2.35.
The document does not feed
into the machine.
¥ Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the right
size, not too thick or thin.
¥ Make sure that the cover is firmly closed.
You cannot receive faxes
automatically.
¥ The Fax or Tel/Fax lamp should be on.
¥ Make sure that the handset is hooked on properly.
¥ Is there paper in the machine?
¥ Check if the display shows ÔMEMORY FULL.Õ
The machine will not send
anything.
¥ Make sure that the document is loaded face down.
¥ ÔTXÕ should show up in the display.
¥ You may have hung up the handset before you pressed
Start.
¥ Check the machine you are sending to, to see if it can
receive your fax.
The machine cannot receive
faxes manually.
¥ Did you hang up the handset before you pressed Start?