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3.9
Troubleshooting
3 Troubleshooting
Symptom
Paper is jammed during
printing.
Paper sticks together.
Cause and Solution
Clear the paper jam. See page 3.3.
¥ Make sure that there is not too much paper in the bin.
Depending on the thickness of your paper, the bin can hold
up to 130 sheets.
¥ Make sure that you are using the correct type of paper.
¥ Remove paper from the bin, and flex or fan it.
¥ Humid conditions may cause some paper to stick together.
¥ Make sure that there is not too much paper in the bin.
Depending on the thickness of your paper, the bin can hold
up to 130 sheets.
¥ Make sure that the envelope guide is not in the envelope
position.
¥ Remove any obstructions inside the machine.
¥ Make sure that there is not too much paper in the bin.
Depending on the thickness of your paper, the bin can hold
up to 130 sheets.
¥ Different types of paper may be stacked in the paper bin.
Load paper of only one type, size, and weight.
¥ When loading paper, do not force the paper down into the
machine.
¥ If multiple sheets have caused a paper jam, clear the paper
jam.
¥ Make sure that there is not too much paper in the bin.
Depending on the thickness of your paper, the bin can hold
up to 130 sheets.
¥ Make sure that the paper guide does not cause the paper to
bow.
¥ Make sure that you are using the correct type of paper.
¥ When loading paper, do not force the paper down into the
machine.
¥ Make sure that the right side of the paper is aligned with the
right edge of the feeder, and the left paper guide is set
against the left side of the paper.
¥ Make sure that the envelope guide is not in the envelope
position.
Paper Feeding Problems
Paper fails to feed.
Multiple sheets of paper fed.
Paper skews or buckles in the
paper bin.