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Section 4. Cleaning and Maintenance
Page 4-4 PN 9001101 Rev. A SATO M10e
printed black Eye-Mark passes through the beam, the light is no longer reflected back to the
sensor detector, indicating to the printer that it should use this position as the start of a new
label. When dust, dirt, adhesive or other foreign matter interferes with the light path of either
of these sensors, the results is erratic label positioning and feeding. These sensors should be
cleaned regularly, at least every two rolls of labels. In addition, a Paper End sensor is used to
detect when the media supply has been depleted. It is very important that this sensor be kept
operating properly since the Print Head depends upon the presence of the media as a heat sink.
Printing without media under the head can result in damage to the Print Head.
Supplies Needed: SATO SA070 Cleaning Kit
1. Turn the printer off.
2. Open the Top Cover.
3. Unlatch the Print Head Assembly and
remove any labels remaining in the
printer.
4. Remove the ribbon (M10eTT only).
5. The Label Edge Senors are located in
the paper path behind the Print Head.
See Section 2:Installation for their
location relative to the Print Head. They
are automatically positioned when the
the Label Width Guides are adjusted.
6. Remove the thumbscrew holding the
Sensor Housing.
7. Apply SATO Thermal Print Head
Cleaner to one of the cotton swabs.
8. Use the cotton swab to clean any
foreign matter from the exposed
surface of the sensors.
9. Reposition the Sensor on the adjustable
paper guide and replace the
thumbscrew.
Sensor Location
TBA
Thumbscrew
Sensor Assembly
Sensor Cleaning
TBA
Sensors