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Section 4. Cleaning and Maintenance
Page 4-6 PN 9001101 Rev. A SATO M10e
REPLACING THE PRINT HEAD
The print head is a user-replaceable item. If it becomes damaged for any reason, it can be
easily removed and replaced. Contact your local SATO representative for information on
obtaining a new print head.
Supplies needed: Flat Blade Screwdriver (Note: Some units may require a No. 2
Phillips screwdriver)
1. Turn the printer off and remove
the power cable.
2. Open the Top Cover.
3. Unlatch the Print Head by pulling
forward on the Head Release
Lever.
4. Remove the ribbon (M10eTT
only).
5. View the Print Head Assembly
from the front of the printer.
Locate the center mounting screw
on the top of the assembly.
Remove this screw and set it
aside.
6. The Print Head should now be
loosened from the top of the assembly
by grasping either side and carefully
pulling it down and forward.
7. Disconnect the signal and power
cables from the print head connectors
and set the Print Head aside.
8. Carefully attach the new print head to
the connectors, using caution to make
sure the connector keys are correctly
positioned.
NOTE: Be careful not to scratch the
printing surface of the print
head while installing it.
Scratching the surface will cause permanent and irreparable damage and is
not covered by the warranty!
9. Reposition the Print Head in the printer, taking care to line ups the alignment dowels on
each end of the Print Head with the corresponding holes in the Print Head Mounting
Bracket.
10. Locate the mounting screw in the top plate assembly and align it with the tapped hole in
the new print head.
11. Re-secure the print head by tightening the screw.
Mounting Screw
TBA
Print Head Mounting Screw
Cable Connections
TBA
Alignment Dowels
and Holes (each side)
Connectors