Section 6: Troubleshooting
SATO M10e Service Manual PN 9001113A Page 6-13
Figure 6-1, TP Test Module Usage
RIBBON SENSOR OPERATION VERIFICATION
Verification that the ribbon sensor is operational may be achieved using the Operator Panel
located on the front housing cover.
1 Access the dip switches located on the Operator Panel.
2 Switch the DSW2-4 dip switch to the OFF position.
3 Press and hold the FEED key while switching on the printer.
4 Release the FEED key when the printer emits an audible beep.
5 Press the ENTER key to select and advance to the next display.
6 Press the ENTER key and check the occurring of ribon and error under user test print.
7 Switch off the printer and install ribbon.
LCD DISPLAY: TEST PRINT MODE
CONFIGURATION
LCD DISPLAY: TEST PRINT SIZE
26CM
0
1
2
8
7
6
5
4
3
G
N
D
S
I
G
1
A
2
A
3
A
4
A
6
B
5
B
4
B
3
B
1
B
2
B
6
A
5
A
5
A
6
A
2
B
1
B
3
B
4
B
5
B
6
B
4
A
3
A
2
A
1
A
S
I
G
G
N
D
3
4
5
6
7
8
2
1
0
1
1
5
3
4
I
E
E
E
1
2
8
4
+
R
S
B
O
A
R
D
2
