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Section 6. Troubleshooting
Page 6-8 PN 9001101 Rev. A SATO M10e
Example: <ESC>A . . Job#1 . . <ESC>Z
NOTE: All characters are in ASCII.
UNIVERSAL SERIAL BUS (USB) INTERFACE
The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed
by the user. It requires a driver (shipped with each printer that has the interface installed) that
must be loaded on your PC and the PC must be configured to support USB peripherals using
Windows 98 or above. Details for loading the USB driver are contained in the USB Interface
Manual that is shipped with each printer with a USB Optional interface installed. Up to 127
devices may be connected to a USB port using powered hubs.
GENERAL SPECIFICATIONS
Connector: USB Type B Plug
Cable: 10 ft (3 m) max
Host: Windows 98 or above with USB Port
ELECTRICAL SPECIFICATIONS
Power Supply: BUS Power through cable
Power Consumption: +5V@80ma
LOCAL AREA NETWORK (LAN) OPTIONAL INTERFACE
A Local Area Network (LAN) interface is a Plug-In Interface Module that can be installed by
the user. It requires a driver shipped with each printer that has the interface installed. The
driver that must be loaded on your PC and the PC must be configured to run one of the
supported network protocols using a 10/100BaseT LAN connection. Details for loading the
LAN driver are contained in the LAN Interface Manual that is shipped with each printer with a
LAN Optional interface installed.
GENERAL SPECIFICATIONS
Cable: 10/100BaseT Category 5
Connector: RJ-45 Receptical
ELECTRICAL SPECIFICATIONS
Power Supply: Powered from printer
BI-DIRECTIONAL COMMUNICATIONS
This is a two-way communications protocol between the host computer and the printer, thus
enabling the host to check printer status. When Bi-Com 4 communications is selected, there is
no busy signal from the printer. The host must request the complete status from the printer,
including ready/busy. The host may request status in two different ways.