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10. Trouble-
shooting
10. Troubleshooting
Problems and Solutions
Line error (AM-400 only)
Problem Solution
LINE ERROR appears in
the display.
A line error occurs when your machine cannot
communicate correctly with the other fax machine.
The error is usually due to a problem on the phone
line.
Try the transaction again. If the error persists, check
the following:
• Check the connection. The cord from the TEL.
LINE socket to the wall socket should be no longer
than two metres.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the machine to a different telephone
line.
• If the problem still occurs, your machine may need
service.