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48 | CHAPTER 6 – TROUBLESHOOTING YOUR SMART BOARD 600I3 OR SBD600I3
INTERACTIVE WHITEBOARD SYSTEM
Color Wheel Failure
If the Color Wheel Failure error message appears and your projector turns off during
use, your projector has an internal problem.
To resolve the color
wheel failure error
1. Disconnect the power cord from the power outlet.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, disconnect the power cord, and then
contact your authorized SMART reseller.
Lamp Failure
If the Lamp Failure indicator message appears and the lamp turns off during use or
won’t turn on, one of the following issues is occurring:
• The lamp over-heated. The lamp can overheat due to blocked air vents.
• The lamp temperature is too high.
• You need a new lamp because the lamp has reached the end of its life.
• The projector has an internal problem.
To resolve your indicator
lamp failure error
1. Disconnect the power cord from the power outlet.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, the lamp might be at the end of its
life. See page 57 or go to the SMART Technical Support website
for information
on how to replace the lamp.
4. If the projector still doesn’t turn on, unplug the power cord, and then contact your
authorized SMART reseller.
Ready Light Isn’t Lit
If your Ready light isn’t lit, one of the following issues is occurring:
• There was a power outage or a power surge.
• A circuit breaker or a safety switch was tripped.
• The projector isn’t connected to the power source.
• The projector has an internal problem.