Filter
Top Products
48 | MAINTENANCE AND TROUBLESHOOTING
Resetting Your Interactive Whiteboard
If your interactive whiteboard behaves erratically or becomes unresponsive, possibly
because of an electrostatic discharge, a power interruption or some other event, you
might be able to restore normal operation by resetting your interactive whiteboard.
You can reset your interactive whiteboard by disconnecting and then reconnecting
the USB cable. This turns the power off and back on, restarting all components of your
interactive whiteboard. All data (including orientation data) stored on the cameras
will be retained.
Troubleshooting Tips
This section describes the symptoms, causes and solutions for problems that you
might experience with your SMART Board V280 interactive whiteboard.
Try the troubleshooting tips in the following table to quickly resolve most issues
with your product.
Symptoms Cause Solution
Your computer slows
down or stops
responding when you
connect it to your
interactive
whiteboard.
Your computer doesn’t
meet the minimum
system requirements
for your interactive
whiteboard.
Ensure that your computer meets
or exceeds the minimum system
requirements for your interactive
whiteboard.
For your interactive whiteboard’s
system requirements,
see document 121618
at www.smarttech.com/support
.
There are too many
external peripheral
devices connected
to your computer,
increasing demand
on its CPU.
Disconnect any external peripheral
devices that you’re not using.