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55 | MAINTENANCE AND TROUBLESHOOTING
Unwanted connection
lines appear between
printed letters when
you write quickly
on your interactive
whiteboard.
The Double-click Zone
might be too large for
your style of printing.
Your interactive
whiteboard is
incorrectly reading your
printing strokes as
double-clicks.
Decrease the size of the
Double-click Zone.
To decrease the size of the
Double-click zone:
1. In the Windows notification
area, select the SMART Board
icon , and then select
Control Panel.
The SMART Notebook control
panel opens.
2. Select SMART Hardware
Settings.
3. From the drop-down menu,
select Mouse Settings.
4. In the Double-click Zone, move
the slider to the second square
from the right.
Select Apply, and then select
OK.
NOTE
If the lines still drag, decrease
the size of the double-click
zone again. Repeat steps 1
to 3, and then move the slider
farther to the right.
Symptoms Cause Solution