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61 | MAINTENANCE AND TROUBLESHOOTING
Contacting SMART Technical Support
SMART Technical Support welcomes your call. However, if you experience difficulty
with your SMART product, you might want to contact your authorized SMART reseller
first. Your local reseller might be able to resolve the issue without delay.
Before contacting SMART Technical Support, make note of your SMART Board V280
interactive whiteboard’s serial number, and then note it in the inside cover of this
manual (if you printed it).
To determine your
interactive whiteboard’s
serial number
The serial number is located on the lower right edge of your interactive whiteboard’s
frame if you are facing the front of your interactive whiteboard, and also under its
pen tray.
The serial number matches your interactive whiteboard’s model number and has
the following format: SBV280-xxxxxx.
Serial Number
Location