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User Manual
vii
4 Caring for Your Printer
Overview 4-1
Importance of cleaning 4-1
When to clean 4-2
Cleaning kit 4-3
Cleaning the printer (with every transfer roll change) 4-4
Cleaning the thermal head and transfer roll guide 4-4
Cleaning the paper-feed rollers 4-5
Cleaning the paper-pick rollers 4-6
Cleaning the printer (every 5000 prints) 4-10
Cleaning the transfer roll sensor pad 4-10
Cleaning the drum 4-12
Cleaning the exit rollers 4-13
5 Supplies
Always use Tektronix supplies 5-1
Ordering information 5-1
Supplies kits 5-1
Using plain paper 5-2
ColorCoat™ transfer roll 5-2
Use the correct paper tray for plain-paper printing 5-3
Plain-paper startup kit 5-3
Recommended paper types 5-4
Handling supplies 5-6
Removing a used transfer roll 5-7
6 Troubleshooting
Clearing transfer roll jams 6-1
Clearing paper jams 6-2
To remove paper from the drum: 6-3
Problems and solutions 6-5
If you can't make a print 6-5
Printer not operating 6-5