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Troubleshooting
6-4
Phaser 220i and Phaser 220e Color Printers
3.
Turn drum toward the front of the printer until the edge of the
paper is visible.
Note
If you have not yet found any paper jammed in the printer, the
printer has failed to pick up the paper (reported as a paper jam).
cleaning the paper-pick rollers should fix the problem. See
“Cleaning the paper-pick rollers” on page 4-6.
4.
The paper is clamped to the drum. If you pull the paper out
without releasing the clamp, you may tear the paper and leave
some pieces inside the printer.
To open the clamp, move the drum toward the back of the printer
until it stops. Then gently continue the motion until you hear a
click; now the clamp is open and you can remove the paper
without tearing it.
5.
Replace the transfer roll and close the top cover.
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