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Troubleshooting
6
User Manual
6-11
Black-and-white instead of color
■ Make sure that a color transfer roll is installed in the printer.
■ If you have a Macintosh, make sure you are using the Phaser 220i
or Phaser 220e driver or the latest Apple LaserWriter printer
driver (version 6.0.7 or higher), which supports color PostScript.
Make sure Color/Grayscale is selected in the Print dialog box.
Some applications require special files to print in color. Make sure
that these files are properly installed. For information, refer to the
manual Phaser 220 Drivers and Utilities Printing Reference.
■ If you have a PC, be sure to use a driver that supports color
PostScript. If you are using Windows 3.1, use the Phaser 220i or
Phaser 220e driver. If you are using Windows, make sure that the
Color box in the Options dialog box is checked. For information
on the drivers, refer to the manual Phaser 220 Drivers and Utilities
Printing Reference.