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Troubleshooting
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Phaser 220i and Phaser 220e Color Printers
Clearing paper jams
If a paper jam occurs, the JAM indicator comes on. Follow these steps to
remove the jam:
1.
Remove the paper tray(s).
2.
Carefully remove any jammed paper from the paper tray slot(s)
and replace the tray(s).
Caution
Be careful not to scratch the curved plastic parts inside the
front cover. Scratches in this area could cause paper jams.
3.
Slide out the front cover and remove it.
4.
Remove any jammed paper from inside the printer and replace the
front cover. If you did not find paper jammed in the paper tray
slot(s) or inside the printer, it is wrapped around the drum, and
you must go to the next procedure .
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